How to: Primary Service Provider Assignment
PIC’s service delivery approach is a primary service provider/transdisciplinary coaching model.
PROVIDER: The primary service provider for a child is initially decided at Team meeting and documented in the RainTree communication log by the referral specialist. One provider is the primary contact for a family who is considered by the team the “best long-term fit”. The provider will ideally stay with the family through their journey with PIC and provide the primary service that is needed and family service coordination. This provider model was adopted based on research and ongoing evidence of effectiveness for addressing child development and encouraging parent carryover. The primary service provider element is one of the main tenets of the coaching model.
Rain Tree initial PSP assignment: the team's referral specialist adds communication log note for which provider has been assigned and Team Manager adds role record by end of week.
ADMIN: Need an IFSP to update or change the PSP.
- At the initial IFSP, the provider listed as the Family Service Coordinator on the Referral Information tab of the IFSP is who admin will update (if necessary) to be the PSP in the patient demographics.
Referral tab of IFSP
Patient Demographics
- If the PSP changes, a NEW IFSP is needed to document that. On the Revision IFSP the provider needs to include the Referral Information tab and change the Family Service Coordinator there. This is where Admin will look for the change.
EX: In this example, Victoria can still sign off on the IFSP, but assign Jessica as the new PSP that Admin updates in the Patient Demographics tab. Admin always makes sure anyone on the Services tab has a role record with the start date of the IFSP
Admin double check: The Service Coordination SERVICE provider should be the same provider on the Referral Information tab